Custom Software Development
APIs & Integrations
Connections between the systems you already use, so data moves once and stays consistent.
- 09:14:02voicecall.answered line=main
- 09:14:03crmcontact.matched type=existing
- 09:16:41aisummary.created review=optional
- 09:16:42crmactivity.logged +recording
- 09:16:42ticketsticket.created queue=service
- 09:16:43smsmessage.sent template=confirmation
Overview
We build and maintain integrations between CRMs, accounting systems, e-commerce platforms, ticketing tools, and telephony, using vendor APIs where they exist and careful workarounds where they do not.
We also design and document APIs for your own systems so partners and future projects can build on them.
What is included
- System-to-system integrations and data synchronization
- API design, documentation, and security
- Webhooks and event-driven processing
- Monitoring and error handling for integrations
Practical AI
Unstructured inputs such as emails and free-text notes can be mapped to structured fields before they enter another system.
How it connects
Telephony and messaging APIs from our communications platform are available to your integrations.