Business Communications
AI Receptionist & Voice Assistants
Voice assistants that answer calls, handle routine questions, collect details, and route or schedule callers, with a clear path to a person.
Incoming call
Business hours?
Open
AI receptionist
Sales / Support queue
Closed
AI receptionist
Message + SMS follow-up
Overview
An AI receptionist can answer after hours, during busy periods, or as the first step on every call. It is configured with your business information and your rules for what it may and may not do.
We connect the assistant to the systems it needs, such as calendars, CRM, or ticketing, and design the handoff to staff so callers are never stuck.
What is included
- Call answering with your business information
- Caller identification and detail collection
- Routing, transfers, and message taking
- Appointment booking through connected calendars
- Transcripts and summaries of every interaction
- Rules for escalation to a person
Practical AI
This service is AI by design; we focus on guardrails, testing, and clear escalation rather than replacing staff.
How it connects
The assistant runs inside your phone system and can read from and write to your business applications through integrations we build.