Managed IT Services
Monitoring
Continuous monitoring of servers, networks, internet links, backups, and critical services, with alerts routed to the right people.
- Firewall & internet linksHealthy
- Microsoft 365 sign-insHealthy
- Nightly backupVerified
- Endpoint protectionHealthy
- TLS certificateRenew soon
Overview
Monitoring tells us when a disk is filling, a backup has failed, a certificate is expiring, or an internet link is degrading, ideally before anyone notices.
Alerts are tuned to your environment so that they are acted on, not ignored.
What is included
- Server, network device, and service health checks
- Internet link and voice quality monitoring
- Backup job verification
- Certificate and domain expiry tracking
- Alert routing and escalation rules
Practical AI
Related alerts are correlated and summarized so a technician sees one incident with context instead of a flood of notifications.
How it connects
Monitoring covers phone systems and custom applications as well as traditional IT.